It is Koin's policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to https://getkoin.io, all sub-domains and all applications from Koin (hereinafter, “us”, “we”, or “https://getkoin.io"
). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the website and applications. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.
When you install or purchase a product of Koin, as part of the installing or buying process, we collect the personal information from your store provided by Shopify, including:
- Store owner’s name, Email address, Address
- Store name, Domain, Shopify Plan, Products, Orders
- Activity status of our product: install, uninstall, upgrade, downgrade
- Browser and Operating system that uses our app
This information will only be used for product functionality and customer services such as support, customization, refund… We do not display this information publicly or provide it to others.
We do NOT collect data of your payment method or your customers’ payment, nor do we have any permission to see or take action on.
Koin may collect statistics about the behavior of visitors to its website https://getkoin.io for research purpose only. We do not display this information publicly or provide it to others. We do not collect any information of merchant’s customers.
Marketing and advertising purposes:
- Email marketing: When you install a product of Koin, you agree to provide us your email address and we may send you emails about product instructions, new products, promotion and other updates. You can always unsubscribe from our email system.
- Use of your logo and business name: When you install a product of Koin, you agree to allow us disclose your business logo and name to our marketing channels (e.g. Koin website, Koin application's landing pages, Koin application's demo sites, Koin social channels, or in Koin events). In case you don't want to disclose your business logo and name publicly, you can contact us via contact@getkoin.io to request taking them down from our marketing channels.
SECTION 2 – CONSENT
How do we get your consent: When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your confidential information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How you withdraw your consent:
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at support@getkoin.io
SECTION 3 – E-COMMERCE
Currently all transactions in app is handled via Shopify billing, we do not collect any personal and financial information. For transactions created via website getkoin.io, they will be processed through online payment such as Paypal or Payoneer. In few cases, Koin collects personal information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Koin. Koin does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
SECTION 4 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of services.
SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service
SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
SECTION 7 – COOKIES
To enrich and perfect your online experience, Koin uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer. A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Koin uses cookies to help Koin identify and track visitors, their usage of
https://getkoin.io/ and its sub-domains, and their website access preferences. These cookies do not collect personal information, and we do not combine information collected through cookies with other personal information to tell us who you are or what your name or e-mail address is.
By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Koin’s use of cookies.
Koin visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Koin’s websites, with the drawback that certain features of Koin’s websites may not function properly without the aid of cookies. To disable cookies set by Koin, simply contact us at
support@getkoin.io and we will provide you with an opt-out.
SECTION 8 – AGE OF CONSENT
By using our websites, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use our websites.
SECTION 9 – CHANGES TO THIS PRIVACY POLICY
Although most changes are likely to be minor, Koin may change its Privacy Policy from time to time, and in Koin’s sole discretion. Koin encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at contact@getkoin.io